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I called Abbey Dental because my wife needed implants. We had already been to two practices that offered assessments for her for free. Dental implants are very expensive, so I called Abbey Dental to find out what they charge for implants. The receptionist told me they would beat any price and that the exam would be for free.

When we got there, they told us that while the exam was free, they wanted $750 for the X-ray. I would have thought the receptionist would have told me this when she said the X-ray was free.

I took off the afternoon from work and drove half an hour one way to learn this. I think it stinks.

This practice is a scam.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service practices.

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