I absolutely agree. My wait was 4 hrs and was never called.
I was waiting to see the plan coordinator. I go to the dentist every 6 months in one six month period I went from no cavities to 3 root canals 5 cavities and 3 crowns. The last dentist I had could not even be civil at all just wanted to argue about everything. Abby dental must go through dentists monthly, as I have never seen the same dentist more than once.
I asked for my dental records and was told that it would be 5 dollars as the coordinator was going to give them to me be for I LEFT AFTER THE 4 HR WAIT. i asked the receptionist to have my records sent to me.
I paid the fee and when the records came there was one photo copy of my last x ray just the x ray picture thats all.
Product or Service Mentioned: Abbey Dental Customer Care.
Reason of review: Poor customer service.
Location: Las Vegas, Nevada