Abbey Dental Reviews

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Scam steer clear

True Las Vegas story: once I found out I have a cavity and it likely needs a crown. My own dentist said $600+ because they only do porcelain. So I called Abbey Dental (you've seen the low price guarantee commercials right? "Call Abbey Dental second opinions are free!") First question I asked: do you take Teachers Health Trust insurance. She said YES. Then, shall I bring my xrays with me? She says oh no that's not necessary xrays are included in the second opinion. These turned out to be lies. Reading the fine print showed that they don't accept ANY insurance AT ALL. They suggest you pay them in full, in advance, then ask your insurance provider to be reimbursed. Oh and the 'included' xrays? If I had missed the fine print and let them touch me I would owe them $150. Walked out of that shady office. Which I might add is all the way across town. An hour of driving for NOTHING SHAME ON ABBEY DENTAL
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ID
#1299409 Review #1299409 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Crown Service

Used car salesman pitch

I went to Abbey dental because I saw a TV add for implants , this is a very dishonest and expensive company I have told all my friends to avoid going there and will file an official complaint with the BBB. I went there for a second opinion on the cost for dental implants , they gave me a price option of more than 8000 of course I did not agree to that their next option was for me to get new partial dentures and a new crown which I did not want some how before I knew it I was taking xrays which they charged for although they told me that they would be free , before I knew I was in the dentist chair one of two and getting pain killers shot into my gums , I was given a new temporary crown which I did not need ( I have a great honest general dentist Happy dentist ) the dentist removed my dentures and took a mold of it I was told that I will get a new crown on my old partial in three weeks time . I am now without my old dentures with some very sore gums to boot . My insurance company does not work with happy dental but I was lied to that they did I signed a bunch of papers only to realize after the pain medication had worn of that I had agree to over 1700 dollars of unnecessary and painful crown work . I went to their office the next day and told them that I wanted my old partials back they refused saying that the order had already been placed . Everything will happen very fast so you wont have a chance to read the multiply forms they will have you sign , this sham place reminds me of a used car parking lot where high pressure sales tactics and smiling salesmen and women try to rip you off . I now have to come up with money which I had not budget for to pay for dental work which I did not want and need . Another thing to lookout for is their financing company it has huge APR and the potential to ruin your credit . I do plan on paying the fees they charged but I will have an attorney file a lawsuit against them for unfair and deceptive trade practices . I am sure there are other persons who have been ripped of by Abbey dentals make sure you write a review of your experience . I am sure that when I go to pick up my old partials with new crowns it wont be ready .
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3 comments
#1557543

If you're wondering why it cost so much at Abbey Dental the owner of Abbey Dental lives in the Queensland area one of the most exclusive expensive areas in Las Vegas and I understand in one of most expensive homes in Queensland.

#1750010
@PissedConsumer1557543

Actually its Queensridge. Queensland is in Australia.

#1557529

I've already written two complaints about Abbey Dental on South Eastern dr. Ostler I told him no way can I afford to do these dental implants.

Face-to-face I told dr. Arthur I cannot afford to do implants I will have these other teeth pulled and I will just get normal Dentures while I was sedated he put the titanium bolts in my jaw while I was sedated.after just telling him I cannot do implants. I will see Dr. Ostler in a court of law.

In the meantime the opinion from the other dentist who does implants is he believes he's injured the main nerve in my jaw I'm in constant pain for the last 12 days. My lower jaw face and lip is still numb. Kelvin larson. Also as I stated in the other complaint unknown to me they finance $33,000 using my name and they have that money.

I never okayed it I never agreed to it I knew nothing about it. Until I started receiving bills in the mail for payment already.

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ID
#1295596 Review #1295596 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Service
Reason of review
Not as described/ advertised
Loss
$1700
Preferred solution
Full refund

Exensive / Useless Dentures

The Dentist I see in Mexico call's Abbey " Corporate Dentistry". The Dentures I "Had to have" never fit / won't stay in place. When I kept going back for "adjustment's", was told I WAS a Candidate for upper implant's. What a MIRACLE, and for only $21,000. after I spent over $10 K for dentures. Don't waste time or money with Abbey. I'm having implant's done in Mexico by a Dentist whom my cousin and his wife use regularly, and some other friends as well. Never have to wait when I have an appointment, and the price for full implants is half of what Abbey wanted for just the uppers. Leisurely 6 hour drive to Yuma, spend the , spend the night, cross over in the morning , have the appointment, grab some lunch and home that evening. work's for me.
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1 comment
#1535649

What was the name of the dentist in Mexico?

ID
#1286930 Review #1286930 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Abbey Dental Dentures
Cons
  • Denture poor quality and never fit properly
  • Price quality
New Reviewer

Dentures that don't work.

Insisted I needed dentures. Uppers never fit, had 7 "adjustments" which did nothing. Then, by the "Grace Of God", I'm a candidate for Implants. Total rip-off to the tune of $11,000. Lesson learned.Sarcastic Anna G is a great salesperson, but lies. Abbey Dental is all about MONEY. Run, Forrest, Run!! With an appointment, the waiting time's were not unreasonable, comfortable surroundings, friendly staff. No complaints about the dentist's or staff. Price and lies are my biggest complaint. How did I suddenly become a candidate for implant's over night? Abbey dental is a total rip-off. spend your money south of the border. Free Tequila shots, cold Serveza, good shrimp tacos.
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ID
#1284831 Review #1284831 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • Staff and doctor
Cons
  • Fit
Reason of review
Bad quality
Loss
$11000
Preferred solution
Full refund
New Reviewer

Scam Dental office

took my husband in for a broken tooth, i stated to them i have dental insurnace lady said you can submit your claim yourself, ok i guess not sure how dental works but ok they came in 5 times to tell us about there lending programs i never asked for a lending program first of all, and second isn't my insurance going to pay some of this, as my husband is in pain and just wants something done he then told the nurse i have really bad anxiety do you have guy put people under she said no we have a pill that you can take it $400 but will put you to sleep so my husband said sign me up, they set our appointment up said be here 1 hour before so you can take the pill, we arrived he took the pill he was taken back 10 minutes later and done within 15 minutes so 1st no time for pill to put him to sleep and second it wasn't going to put him to sleep it was going to relax him since it only was a valium.... i called my insurance since i mailed in my claim and she said we can't refund you any money Abbey dental isn't on our list, well thanks abbey dental i now have a hug bill because your only out to scam and rob people..
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ID
#1261679 Review #1261679 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Service
Cons
  • Poor service e
Reason of review
Poor customer service

Dont go

Told me insurance would remburse me after i payed them over $1000. they wont bill or work with insurance so i had to submit the bill myself. I ended up giting rembursed $37
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1 comment
#1482547

I hate Abbey Dental as I became depressed and couldn't sleep for days after they have ripped me off with my dental implants. They told me they were infected and had to be removed both of them.

They told me that I was getting a bone graft at that same day and some temporary teeth to chew on after my two expensive teeth implants are removed and the women named Melissa took my credit card and charged me 3,009 without receipt.

One of my implants were not infected at all and had a whip-lash after removing it because it was very hard to remove and was forcefully removed. I was upset that I have allowed them to rip me off!!!

ID
#1256388 Review #1256388 is a subjective opinion of poster.
Product
Abbey Dental Dentures
Reason of review
Problems with payment
New Reviewer
Please don’t believe the commercials! I went there after living in Vegas for 6 months so I didn’t know much around here. I went there for a fill. Sat in the seat and the doctor took a silver pick and basically ruined my front tooth so I had no choice but to go to them....
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ID
#1256187 Review #1256187 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Filling
Reason of review
Bad quality

Deceptive and Shameful sales SCHEMES utilized by Abbey Denta

Contacted Abbey (4/09) after viewing their comm ($500 or 20% off whichever is less) in comparison to another Dentist offer. I had an exam and cost of a Root canal done by another dental ofc on (4/09) proced cost ($1,375). I called Abbey, setup an appt for today (4/10) I presented my written dental plan including pricing upon arrival. I was escorted to an exam room and subsequently visited by 4 different people (one of which was Stacie from the front ofc), Stacie made 2 trips (first to explain a dental proced that I recognized as a sales attempt to increase pricing, I interrupted her and informed that sole purpose of being there was to accept the sales invitation offered on TV as related to the dental plan and costs that are presented, she left and returned with an offer to perform the proced for the same price that the other dentist quoted. I consider Abbeys tactics to be Harmful, Shameful, Deceitful and unfair to prospective patients as well as other DENTISTS that practice with HONOR and INTEGRITY!
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ID
#1231020 Review #1231020 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Abbey Dental Commercial
Reason of review
Not as described/ advertised

Very un ethical practices

Went here to have a free second opinion. Filled out the forms but was not told if I didn't initial a box they would not only run my credit but have a line of credit from a third party extended to me. I made it clear during the appointment when asked about financing that I was not interested in outside financing
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1 comment
#1475774

Abbey Dental is a rip-off. They over charged me for services that wasn't done as I was tricked.

I lost an expensive tooth implant they have removed unnecessarily and over charged me for. I suffered painful recovery from it.

I'll never go back nor recommend Abbey Dental to anybody. In fact I will discourage anyone to go to Abbey Dental.

ID
#1176322 Review #1176322 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Problems with payment

Its Commercial Drove Me Away

I spent several thousands of dollars at this dental clinic - but I will never go back - their commercials are not just bad, they're ear pollution, insulting, aggravating, annoying - you get the point. Especially the version where the hapless, talent-deprived actress playing the receptionist is trying to sing - dunno who she blew to get that gig - makes me wonder about the stations who air this crap. Don't they have standards? Or will they sell airtime to anyone who writes a check? These commercials have set a new "low" for advertisers. In the meantime, I'm happy to take my business elsewhere - I found a dentist that does brilliant work, without tv ads.
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1 comment
#1391676

Commercials have driven me from any potential interest towards several products.

Vote with your wallet.

ID
#1131499 Review #1131499 is a subjective opinion of poster.
Product
Abbey Dental Commercial
Reason of review
Bad quality

Consumer Commercial Abuse

I'm pushing for a law that limits all advertiser to a specific number of time a day that the same companies, their subsidiaries or an individual may advertise the same product. I myself change the channel every time the Abbey Dental commercial comes on which most times causes me to start a new show on another channel. If I were a network television show producer, I would be pissed off about advertisers killing my ratings. Everyone should changed the channel in the hope that television show producers will see a diminished returning viewer audience after commercials and investigate the cause. The cause? Advertiser abuses. Plain and simple! Money talks and it does what we say because it's ours and they want it. That's the power of capitalism! I can tell you that I have not finished a whole television in years that was not recorded so that I could skip the commercials. I do not bother with on-demand shows where my fast forward button is disabled. I vote with my remote.
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1 comment
#1391648

Extremely annoying commercials

ID
#1115490 Review #1115490 is a subjective opinion of poster.
Product
Abbey Dental Commercial

Dentur8

Ive been paying since May but still having with them can you please help me
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ID
#1112003 Review #1112003 is a subjective opinion of poster.
Product
Abbey Dental Dentures
Reason of review
Problems with payment
New Reviewer
I just filled a complaint with the FCC. Abby Dental TV commercial is very loud and not to mention extremely annoying. Every time I hear that nasty jingle, my birds start screeching. There is actually a law against Load TV commercials. Yes i do have better things to do...
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1 comment
#1375615

OMG!!!! I HATE that commercial

ID
#1104469 Review #1104469 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Abbey Dental Commercial
Reason of review
Loud TV Commercial
Preferred solution
Let the company propose a solution
Dr duffy poked whole through my sinus cavity and i have to see a cardiologist for severe infection had rhumatic fever still have pain facial swelling and drainage with awful odor they are the most uncaring people i know
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1 comment
#1417107

I wish I knew who you were, I had the same problem and ended up in hospital with celullitus because of him. Now I have hospital bills also, only thing good is my family Dr.

wrote on my referral, oro maxillary sinusitis due to tooth extraction. Looks like I am getting an attorney.

ID
#1102929 Review #1102929 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Service
Reason of review
Bad quality
IF YOU LOVE THE EXPERIENCE OF HIGH PRESSURED RUTHLESS SALES PEOPLE THAT CARE ONLY ABOUT YOUR CREDIT RATING AND HOW MUCH CASH YOU CAN PRODUCE- THIS IS YOUR PLACE. THEY LIE AND REFUSE TO HONOR A PRICE MATCH THOUGH IT IS CLEARLY LISTED ON THEIR WEBSITE, THE STAFF IS...
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ID
#1097800 Review #1097800 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Pricing issue