Abbey Dental Reviews

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Incompetent sfaff

Abbey Dental - Incompetent sfaff
I had an appointment at 12pm and now its 2.30 the waiting room is packed no social distancing not enough chairs and no end in sight as to when I will be seen. If I hadn't waited so long I'd leave

User's recommendation: They are cheaper but you pay for it in the end.

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ID
#2021616 Review #2021616 is a subjective opinion of poster.
Location
Paradise, Nevada
Product
Abbey Dental Dentures
Pros
  • Havnt found any yet
Cons
  • Customer service practices
Preferred solution
Let the company propose a solution

They are a ripp off

Abbey Dental - They are a ripp off
Abbey Dental - They are a ripp off
So the warranty is bs . If you don't live near las vegas don't waste your time. I had a complete tooth removal and permanent dentures. When they first put in my upper it was way to small and tight. The porcelain broke in a couple days and they replaced it . I'm sure they actually just repaired it. Now less than three years later the entire inside porcelain is broken apart and the front is breaking up daily. Spend your 40k elsewhere!

User's recommendation: Run.

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ID
#3070134 Review #3070134 is a subjective opinion of poster.
Location
Palm Harbor, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
DServices! I suffered under their care. Terribly! I have videos. I went to Abbeys to have extractions &;;;;;;;;;;;;;;;;;;;;;;;;;;amp;;;;;;;; a partial made. They didnt clean my teeth before extraction...
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ID
#3000848 Review #3000848 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$3000
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer
I first went to Abbey Dental on August 19,2021. They had a cancellation of oral surgery on August 20, 2021. I had all of my remaining teeth pulled haled for 4 months and had an upper regular denture and a three pin lower denture put in. I went back about 5 times for...
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1 comment
#2074819

Notice that this dental office bans the customer anytime you have a problem or ask a question. The three managers are crooked.

ID
#2677190 Review #2677190 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • Nice dentists
Cons
  • Terrible management and understanding
Loss
$7000
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer
I Had my first appointment to get my crown, and everything went smooth. It was the second appointment that was the trouble. I was scheduled for an 11:30 appointment. I confirmed the appointment, held up my part of the appointment and was even 10 minutes early. They...
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ID
#2541795 Review #2541795 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Crown Service
Pros
  • Havnt found any yet
Cons
  • Deception
  • Poor service e
  • Customer service practices
Loss
$800
Preferred solution
Full refund

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New Reviewer

Bad follow up

I paid in full for my procedure. Over $6000.00 They said they would contact my insurance so I would get some of the money reimbursed. I have called and e mailed several times and nothing! I pay for premium dental insurance and Abby Dental said they would contact my provider for me. Like I said, after several calls and e mails they haven't even had the courtesy to reply.
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ID
#2400019 Review #2400019 is a subjective opinion of poster.
Location
Paradise, Nevada
Service
Abbey Dental Dental Service
Pros
  • Clean
  • Nice staff
Cons
  • Lousy follow up
  • Customer service practices
Loss
$2000
Preferred solution
Let the company propose a solution

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New Reviewer

$4200 to extract two teeth will contact others for class action lawsuit

$4200 to extract two teeth will contact others for class action lawsuit.Please do not believe one word they say. I was told all other dentist would be double the cost, I was told if I found a cheaper dentist they would reduce it, never in my entire life have I heard anyone and Ive called all over to other dentist ever hear of someone charging $4,200.00

User's recommendation: Make sure you go there last I went there first big big mistakes $500 for a temporary tooth that lasted one day $1200 for what they said was I don’t even know what it was to me it just felt like air and after $4200 they still want $1000 to put two implants for a total of almost $13,000 the main problem is who charge us 4200 to extract two teeth every dentist a call or talk to says highway robbery.

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1 comment
#2031135

YEAH THEY ARE CORRUPT

ID
#1904329 Review #1904329 is a subjective opinion of poster.
Location
Paradise, Nevada
Service
Abbey Dental Tooth Extraction
Cons
  • Everything they told me was a lie
Loss
$4200
Preferred solution
Price reduction

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New Reviewer

Abbey Dental does terrible work, and they rip you off financially

My son was in terrible pain so we went to Abbey Dental on Eastern in Las Vegas. We were going to get my son implants. After a couple hours they sent us home, not with any dentures as promised. The next time we went they gave him a temporary upper plate, they screwed up the bottom and the upper did not fit correctly. I immediately sent a registered letter to Abbey Dental stating I was unhappy with the work and to stop any further action on my sons behalf. They wanted to charge me $29,000.00 and after interest it came to $52,000.00. After speaking with Green Sky their financial people and telling them I was not paying for awful work which at most came to 4 hours, they reduced my bill to 12,000.00. I have contacted Abbey and asked for an itemized statement which they have not sent. In the mean time I am being charged late fees and interest every month. In what world does a dentist get $12,000.00 for a bad temporary which took 4 hours 2 visits. That is $3000.00 an hour and my son still has no teeth. I am reporting them to the BBB. They lie do terrible work and steal your money through some sort of credit card scam. I have spoken to Green Sky and Abbey Dental and have not gotten an itemized statement nor have the charges late charges or interest stopped. These people are crooks of the worst kind.
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2 comments
#2046077

suck

#1904471

They are nothing but crooks. Paid a fortune for *** work. Close them down.

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ID
#1761387 Review #1761387 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Service
New Reviewer

Abbey Dental

I thought I was reading my own story. You wouldn’t believe.it . I am pursing this company and have never been so aggravated. lots of wrong doing. Please feel free to call me sherry R. 702-806-**** or 702-467-****. Pissed consumer...I would love to hear from you. I'm you!
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5 comments
#1814177

I want to add, My credit score went down to 600 was 740 and they have collection agents sending me crap.

#1740452

I feel like I've went through a used car deal. I'm only about 2 years into my all in 4 inplants( there is a story there also).

I need a new set again already.

Can't say anymore on this public site. We need to find a class action suit against Abbey Dental.

#1771153
@Deforest Rhk

Dr. Ostler caused me so much pain on my now (failing implants). Stay away from this monster.

#1805971
@Deforest Rhk

I am in. I am being charged over twelve thousand dollars for a couple hours of work done on my son.

After seeing the temporary top plate which did not fit and being told something was wrong with the bottom. Then finding out I was being charged 29,000.00 and after interest would come to 52,000.00, I immediately sent a registered letter saying To stop any further work on my behalf. The contract says I have to pay if they already started making the permanent teeth. Well they could not even get the temporary's done.

I have called asking for an itemized statement, which they have not sent. Green sky the credit company is hounding me and charging me late fees and interest. I explained the situation to them and they really don't care. They do terrible work.

Talk about scammers. I have priced the work that we were having done with several other dentists and the very highest total was around $8000.00. Someone needs to arrest these people for fraud and attempted theft.

I am all for a class action suit. What is my next step?

#1814179
@Deforest Rhk

yes lets, how

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ID
#1608840 Review #1608840 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Problems with payment
Preferred solution
Full refund
Are liars they did me so wrong,If you do go tape everything they say, they’re known for doing a lot of fraud they had me sign paperwork when it was under anesthesia for a loan that I would’ve never done and instead of doing the right thing they kicked me out of the...
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3 comments
#2031138

SAME HAPPENED TO ME NOW THEY HAVE BANNED ME AND MY DENTURES ARE TERRIBLE

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ID
#1518285 Review #1518285 is a subjective opinion of poster.
Service
Abbey Dental Customer Care
Reason of review
Poor customer service
This so-called dental office is a scam and full of people who don't tell you the truth. They push you to sign up for credit instead of dealing with your insurance company, which means you must deal with your insurance company instead. Also, they did not tell me they...
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ID
#1475865 Review #1475865 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Abbey Dental is a fraudulent, and deceptive.

Okay was asked by a female friend to relieve her grandmother of transportation and provide transportation for her after her dental work is complete. Well there I was asked if I would verify that my friend was indeed who she claimed to be errand asked me to sign a electronic signature stating that I know her and she is who she claims to be. Before I signed i8 made it real clear that I'm not going to sign anything they be responsible for her billing and they assured me that that it will not happen. Talk about lying right through their teeth. So my female friend ended up getting a DUI and going to jail. Well who would have ever imagined that they had somehow illegally fraudulently applied with my signature for a credit card with Credit Care and sent me credit cards in the mail. Of course I never use them and I was rather confused as to why they did so. Then I started receiving bills for her dental work which at that time and many times after that I tried calling Abbey Dental. But, they do not answer their phone. I continue to receive billing for this, now in prison, female friend. To shorten the story and to get more directly to the point, Abbey Dental sold her bill to a creditor as a unpaid credit card debt. Now keep in the morning I did not time for a credit card they fraudulently did and have destroyed my ruined my credit, to which otherwise, is at good standings. People beware of The lying, manipulative, and deceptiveness that Abbey Dental applies to their services. Also, Credit Care works with Abbey Dental fraudulently and are crooks! Beware!!!
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1 comment
#1862146

A used car sales mentality prevails, they take you for all they can get. If you patronize them remember to be prepared to barter hard , don't be afraid to shop around. They are not the only dentist in town.

ID
#1467158 Review #1467158 is a subjective opinion of poster.
New Reviewer
I got a 4 on 1 upper dental implant and I will say the Doctor and Assistant were great. I signed paperwork before the surgery and was never given copies that I requested. Not only that but no information on what was covered. After the final visit there was no follow...
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2 comments
#1736152

I got one implant cost me $5000 and then even put a crown so now I’m walking around with a piece of metal in my mouth for $5000 big rip off

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ID
#1332114 Review #1332114 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Implants
Pros
  • Dr and assistant
Cons
  • Lack of information
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Went in to have 9 teeth removed to get a denture. I felt like I stepped back into 1960's. Worse shots I have ever had. I worked for dentists for years and shots do not have to hurt. This one did not sure even use a topical (to deaden the skin before the shot) Every...
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1 comment
#1771155

I had the same experience with Dr. Ostler.

The shots hurt, as if he were purposefully hurting me.

In addition, he did not wait for the numbing to take effect before pulling my teeth (very forcefully). Not a happy camper!

ID
#1331493 Review #1331493 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Abbey Dental is a scam

I called Abbey Dental because my wife needed implants. We had already been to two practices that offered assessments for her for free. Dental implants are very expensive, so I called Abbey Dental to find out what they charge for implants. The receptionist told me they would beat any price and that the exam would be for free. When we got there, they told us that while the exam was free, they wanted $750 for the X-ray. I would have thought the receptionist would have told me this when she said the X-ray was free. I took off the afternoon from work and drove half an hour one way to learn this. I think it stinks. This practice is a scam.
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ID
#1308898 Review #1308898 is a subjective opinion of poster.
Service
Abbey Dental Dental Implants
Cons
  • Customer service practices
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer
Read full review! Deception. My 79 year old Father in law dying of terminal cancer went to Abbey dental to have his teeth looked at before he started his final chemo treatment. The people at Abbey Dental talked him into getting $10,000 worth of dental treatment! It was...
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2 comments
#1602081

I was thinking of going there but I sure as *** won't now. Thank you.

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ID
#1304582 Review #1304582 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Customer Care
Cons
  • Deception
Reason of review
Deception
Loss
$10000
Preferred solution
Full refund

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