Abbey Dental

BIONIC SMILE ALSO OWNS THIS COMPANY. BEWARE

The owner of Bionic Smile (Shay) is right on the door of Abbey Dental as the manager of Abbey Dental.

Since I posted this review and went and took a picture of the door, the name has been changed. Conveniently. Glad I took the photo before they did that.

BEWARE. company took over Abbey Dental and doesn't honor their work or warranty.

If you want to know more, look up Bionic Smile basically almost the same address. They are getting around the bad review by simply going under the name, bionic smile, but they are responsible for the mess that Abbey dental has created. I am in direct contact with several people that used to work there and you would not believe the stories that I am being told. Beware of this place.

I have since gone to multiple different dentists to quote new dentures all over again and every dentist that I go to, they all give me very negative reviews about Abbey Dental/Bionic Smile.

Every single one of them that I have gone to tells me that they are constantly dealing with very unhappy people coming from their dental practice.

Broken snap on dentures 8 different times because it's a poorly made product. The implant would poke through the denture, it would snap in half,etc. this company bribed people into their doors with a 25 year warranty. Today I was told they're not going to cover the replacement of my denture that I am responsible for almost $5000 to repair it or replace it.

This is a denture that has been broken several times since I originally got them the end of 2021. I have never had a denture that worked that was given to me from the company, but now I am liable?

One of the managers there by the name of Shay contacted me today and told me they are willing to cover the cost of the denture which is $5000 but I would be responsible for the cost of the labor. Which is also $5000. I paid $1200 for a 25 year limited warranty.

Why in God's name would I spend $1200 on a warranty if I still had to pay $5000 for a repair. That makes no sense whatsoever. They are doing this to push people out of their 25 year warranty because they Handed out so many of them under Abbey dental This company is a sham. I had my procedure two years ago and to this day still have not gotten what I paid for, but I am responsible for covering the cost of the broken denture?

And reading all the reviews on this website, sure looks like I'm not the only one.

I then asked if they can repair my broken dentures then and I was told they're not repairable. Basically cuz they don't care to help. Thankfully, I took them to cadence family dental and for $350 they have repaired the dentures that Abbey Dental said was unrepairable.

Abbey Dental is the same exact company as Bionic smile, using the same exact buildings. If you wanna know more, simply google bionic smile, and Google Abbey dental.

You will see that they are the exact same company. So please do not be fooled by the top rating of bionic smile. They also have the same owner They own four buildings in the same little plaza and have just named each building a different name. But when I go there, I am sent between all four buildings depending on the day and I have talked to all of the same people.

It is the same exact company. Yelp is removing my reviews under Bionic Smile for some reason because Bionic Smile reported that I'm not a customer there but I am since Bionic owns Abbey. See attached photos

Do yourself a favor and look into all of the reviews before making your decision. Make sure you go to other dentist practices for quotes and ask them about Abbey Dental.

I can't find a single one that has a nice thing to say. Most of them have a lot of choice words in regards to their shady practices.

The first step towards a beautiful, healthy smile is choosing the right place!

Ive been beyond pleased with the excellent care I have received at Abbey Dental recently. They do top notch customized masterpieces that will look and feel just like your natural teeth.

Great group of professionals- always shining Dr Alisova the best tech- Andrew, Sanela, Derek, Shay and finally the best human being Dr.

Michael Khanna

They are ABSOUTELY FANTASTIC!!

Forever thankful and blessed for going the extra mile to give me the best possible care and positive experience, especially for a dentalphobe and picky person like me, it is truly hard to make me happy and satisfied, but it was absolutely the greatest experience so far

I will 100% recommend this group whole heartedly

P.S. Never was a fan of sharing personal photos publicly, but this is one of those exceptional moments in my life that I wanted to share my beautiful smile specifically for the patients like me, to see the final results and simply Trust them!

Yayyyyy I am soooo happy.

TWO Thumbs up and TEN stars!

What a horrible experience. Entered into a contract with Abbey Dental for veneers and a bridge. This also included pulling 5 teeth with two implants.

They placed 8 temporary veneers (top) with very little instruction. Try asking questions, and you get one-word answers. It seemed like educating their patients was the last thing they wanted to do. After the temps came the permanent veneers, which I was so excited to have. I've never had straight, beautiful teeth. The veneers were beautiful. I was so excited to get on with the plan AbbeyDental had designed.

From the beginning of this nightmare, my coordinator, Shay, kept telling me to trust her. She's been in the business for over 20 years and how this is "what we do."

The next part of this process was pulling five teeth, three of which are in my smile. The teeth were pulled, and I received a temporary retainer to fill in the spaces of the missing teeth. The healing went well. I'm even more excited to move this process along and finally get a beautiful smile and be able to chew food like a regular human being. "Trust me," Shay says.

The next part of the plan, get the posts put in. Five days before my appointment for these posts, I get a text from Shay. A TEXT. Not a phone call, a text, telling me they no longer have the doctors to perform the rest of the work needed, and they would just send me a refund check. I couldn't believe what I was reading. I reminded her they pulled my teeth, and I'm still missing three, which are in my smile. She texted, "sorry."

How the *** is "sorry" going to make up for missing teeth and a mouth that was not even half done?. A Friday morning at 8am and no one is answering a phone call to explain this to me. I went onto their website, and they still have Doctors. All they did was change their business plan and now charge more. I believe Abbey Dental, along with their representative, Shay, willfully lied. They knew they were changing prices, and you still started a dental plan that you had no intention of completing. You scammed a human being that came to you in need with their dental problems.

I requested an itemized list of charges, and here again, they showed what shysters they really are. The original plan shows a charge for the "warranty" for almost 5000. When they sent the itemized charges, they changed it to a "digital design fee". Now I have a mouth with missing teeth AND no warranty for the work they did performed.

Yes, I went to two attorneys who stated it would cost more to take them to court and to just take the loss . It was hard to hear that because I felt duped and felt like an idiot for falling for this scam. Abbey Dental knows this and this is why they "do what they do". Both lawyers suggested I turn to social media and tell my experience. I still have all documents and texts to share publicly if needed to show the legitimacy of my experience.

To whomever is contemplating using this business, think long and hard before you do. I did not use their in-house financing but instead used my hard earned money that I had saved. And what did I get for that? Months of waiting to get a half *** job performed on my smile. Read BBB reviews and pay attention to the unprofessional and smart *** answers this business gives to the patients they have wronged. Thank you for reading this review, and please remember my experience. You might get a different experience but I will always remember what my coordinator Shay stated, "TRUST ME, THIS IS WHAT WE DO". So please believe them on that account.

don't trust on everything this place said they scam our people in las Vegas the authority's have to know this business don't want accepting and help people who served this country just because we have Medicare . they mentioned that if they do the service or repair my thee the government force teem to charge less and help people served this country they don't do this for no body they don't even want to me pay cash because the authorities force them to reduce the prices and the manager Ashely said they don't do that for no body places like this ABBY DENTAL. don't even let me talk with the managers or supervisor to see if hem or her accept my cash for fix my broken thee this place recriminated soldiers and retired person only because we have Medicare don't care if we pay cash in advance they cheating our country and the worst discriminating people who gives they lives for our country and for them i hope any authorities see this and do some to this place suspend the license or make they to work honestly and accept everybody needs this service

I first went to Abbey Dental on August 19,2021. They had a cancellation of oral surgery on August 20, 2021.

I had all of my remaining teeth pulled haled for 4 months and had an upper regular denture and a three pin lower denture put in. I went back about 5 times for adjustments. Then in June I got a e-mail generated by Ashlee that the dentist would no longer see me and that I was banned from Abbey Dental. She claims that the dentist wrote the letter.

My very last appointment with the dentist I asked him if he wrote that letter, He said he did not and we have always worked well together with no problems. They refuse to give me any treatment or refund. My dentures are terrible they hurt the roof of my mouth they move back and forth, they trap excessive food behind them and the caps on the lower come out and they bite the inside of my lower gum causing a sore and bleeding.

Dont go here they are scammers and they will not work with you. appointment was on June 7, 2021.

Are liars they did me so wrong,If you do go tape everything they say, they’re known for doing a lot of fraud they had me sign paperwork when it was under anesthesia for a loan that I would’ve never done and instead of doing the right thing they kicked me out of the practice I never thought they would do something like this I’ve known him for years don’t risk it they gave me a card that they would fix my teeth for 25 years if anything went wrong and they didn’t even do it for six months if you go there now get out, I was married to dentist so I know a lot about The business more people I talk to the more people I find out that they were treated awful and now I have to do the lawsuit just remember it’s illegal for anybody to have you sign anything for 48 hours after you’ve had Anastasia good luck to everyone