Abbey Dental Reviews

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New Reviewer
I first went to Abbey Dental on August 19,2021. They had a cancellation of oral surgery on August 20, 2021. I had all of my remaining teeth pulled haled for 4 months and had an upper regular denture and a three pin lower denture put in. I went back about 5 times for...
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1 comment
#2074819

Notice that this dental office bans the customer anytime you have a problem or ask a question. The three managers are crooked.

ID
#2677190 Review #2677190 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • Nice dentists
Cons
  • Terrible management and understanding
Loss
$7000
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad follow up

I paid in full for my procedure. Over $6000.00 They said they would contact my insurance so I would get some of the money reimbursed. I have called and e mailed several times and nothing! I pay for premium dental insurance and Abby Dental said they would contact my provider for me. Like I said, after several calls and e mails they haven't even had the courtesy to reply.
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ID
#2400019 Review #2400019 is a subjective opinion of poster.
Location
Paradise, Nevada
Service
Abbey Dental Dental Service
Pros
  • Nice staff
  • Clean
Cons
  • Lousy follow up
  • Customer service practices
Loss
$2000
Preferred solution
Let the company propose a solution
New Reviewer

Dentures that don't work.

Insisted I needed dentures. Uppers never fit, had 7 "adjustments" which did nothing. Then, by the "Grace Of God", I'm a candidate for Implants. Total rip-off to the tune of $11,000. Lesson learned.Sarcastic Anna G is a great salesperson, but lies. Abbey Dental is all about MONEY. Run, Forrest, Run!! With an appointment, the waiting time's were not unreasonable, comfortable surroundings, friendly staff. No complaints about the dentist's or staff. Price and lies are my biggest complaint. How did I suddenly become a candidate for implant's over night? Abbey dental is a total rip-off. spend your money south of the border. Free Tequila shots, cold Serveza, good shrimp tacos.
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ID
#1284831 Review #1284831 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • Staff and doctor
Cons
  • Fit
Reason of review
Bad quality
Loss
$11000
Preferred solution
Full refund

Deceptive and Shameful sales SCHEMES utilized by Abbey Denta

Contacted Abbey (4/09) after viewing their comm ($500 or 20% off whichever is less) in comparison to another Dentist offer. I had an exam and cost of a Root canal done by another dental ofc on (4/09) proced cost ($1,375). I called Abbey, setup an appt for today (4/10) I presented my written dental plan including pricing upon arrival. I was escorted to an exam room and subsequently visited by 4 different people (one of which was Stacie from the front ofc), Stacie made 2 trips (first to explain a dental proced that I recognized as a sales attempt to increase pricing, I interrupted her and informed that sole purpose of being there was to accept the sales invitation offered on TV as related to the dental plan and costs that are presented, she left and returned with an offer to perform the proced for the same price that the other dentist quoted. I consider Abbeys tactics to be Harmful, Shameful, Deceitful and unfair to prospective patients as well as other DENTISTS that practice with HONOR and INTEGRITY!
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ID
#1231020 Review #1231020 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Abbey Dental Commercial
Reason of review
Not as described/ advertised

Don't waste your time or money

Worst decision of my life. I got an upper denture..it did not fit, was too small and very uncomfortable. Dr. Duffy assured me it was a 'healing denture' and the second would be fine. After suffering with that for months, I was told the second one would cost another $500 (not informed of that in the beginning) --I refused and they finally gave in. Second was a bit better but still too narrow and too thick. Like trying to eat with a slab of plastic in my mouth. My friends with dentures eat corn on the cob and apples. I had to eat creamed corn and apple sauce. Lost 25 lb and had digestive problems because I couldn't chew my food properly. Denture glue didn't help. Plate kept roaming around in my mouth. I suggested implants to secure them but Dr. said too expensive. After 1-1/2 years, I finally gave up..went to another dentist, got permanent dentures implanted with no plastic across the roof of my mouth. I can finally eat normal food! SO sorry I let Abby Dental talk me into this fiasco in the first place.
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ID
#1074188 Review #1074188 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Abbey Dental Dentures
Cons
  • Denture poor quality and never fit properly
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution
Called a day ahead for an appointment, got in at 7am for ex-rays and an exam. Just wanted a simple tooth extraction, was told it starts at $85. it ended up costing me $195.00 for a lower front tooth that was already loose. They came back with a payment plan for...
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1 comment
#1260778

The worst dental I have ever seen in my life

ID
#969172 Review #969172 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Tooth Extraction
Reason of review
Not Happy about them applying me for credit when I didn't ask for it or give them authorization to do so.
Preferred solution
Let the company propose a solution
New Reviewer

Abbey Dental - Customer Care Review from San Jose, California

My first appointment I left after an hour and a half past my appointment my second someone wanted my money for x-rays and an exam when I already have dental insurance that covers x-rays. They want me to pay and get reimbursed what a joke. That's why I gave insurance. So I will not be back to Abbey dental. Their commercial what a joke no money down how bout a payment plan. How bout you bill my insurance like you are supposed too. Marianne
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ID
#931612 Review #931612 is a subjective opinion of poster.
Location
San Jose, California
Service
Abbey Dental Customer Care
Reason of review
Problems with payment
Abbey Dental, is a real real joke. OMG where do they get these people, they advertise the lowest prices in TOWN, ok but what they are leaving out is THE POOREST QUALITY OF DENTISTS AND MEDICAL DENTAL PRODUCTS IN TOWN. The Dentist will always leave out a tooth or your...
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2 comments
#1177257

yes I agree there are very dishonest they charge too much for doing work that is not needed at all take from a former dental Hygienist I know there are dishonest We had them for a dental office,absolute dental,fenway dental it seems even worse than other states because this the second chance state that means a dentist,a doctor a lawyer any ex felon can and does work here.House cleaners drug drug deals can come to your home or into any office and kill anyone,it is terrble have a state that is a second chance state.TAKE CARE

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ID
#647791 Review #647791 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Crown Service
Reason of review
Poor customer service

Teeth Cleaning Review

The receptionists are as dumb as a box of rocks And also dont give a *** about customers. I am now waiting Over and hour and a half for a cleaning. I made appointment three months ago. I asked how much longer and she said when it is tour turn she qill call me. She never even asked my name or what I was theee for. TERRIBLE TERRIBLE customer service!
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ID
#624676 Review #624676 is a subjective opinion of poster.
Location
Paradise, Nevada
Reason of review
Poor customer service
New Reviewer
I had an appointment to check for partials at my lower gums and they claim in their ads that they take medicaid up on showing up and waiting for over 2 hours i was taken in ...and told i needed root canal($1200.00) and that was not covered and they didn't even discuss...
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2 comments
#1083932

Why did you "go to several dentists in the past 4 weeks"...that sounds suspicious? Abbey dental advertises that they match any other offer. They did mine from a California dentist Why didn't you bring any one of the several other estimates you got in the past 4 weeks????

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ID
#584723 Review #584723 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Abbey Dental Dentures
Cons
  • Prices
Reason of review
Pricing issue
Preferred solution
stop false advertising.

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