Abbey Dental Reviews

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Poor work poor time management

I went in to fix loose denture, they made it worst and i had to come back and each time i go in i have to wait one to two hours from appointment time to even be seen Then it takes them forever to fix the problem. Further more, i have had to replace two teeth because it fell out of the denture with in two years of having them and to top it off, i was eating a burger not some hard nut or something. From the start, they wanted to pull all my teeth saying it was weak. They were too expensive for pulling so i go else where for extration while they make the denture. The other dentist state that i really didnt need to pull all my teeth. But i already paid over 800 for my temp dentures in advance and would have been left with a denture i paid for but couldnt use which is rough for someone like me on a fixed income. I still cant come up with the next 400 dollars for the permanent dentures. I already borrowed the 1000 dollars to begin with. Like really, these guys seem to only want money with no regard to the people that go there. Wish i had gone elsewhere
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1 comment
#1925925

I am currently undergoing care and it is the worst experience of my life. I can't stop because he has my teeth all drilled down to nothing.

I had a severe reaction to anesthetic couldn't breath , started shaking really bad and my heart was racing, I started seeing double and he kept saying it would go away. Then he said it was from the epenephrine in the anesthetic.

He gave me about 12 injections that I know of. Ripped me off financially...They should be shut down

ID
#1075963 Review #1075963 is a subjective opinion of poster.
Product
Abbey Dental Dentures
Reason of review
Bad quality

Don't waste your time or money

Worst decision of my life. I got an upper denture..it did not fit, was too small and very uncomfortable. Dr. Duffy assured me it was a 'healing denture' and the second would be fine. After suffering with that for months, I was told the second one would cost another $500 (not informed of that in the beginning) --I refused and they finally gave in. Second was a bit better but still too narrow and too thick. Like trying to eat with a slab of plastic in my mouth. My friends with dentures eat corn on the cob and apples. I had to eat creamed corn and apple sauce. Lost 25 lb and had digestive problems because I couldn't chew my food properly. Denture glue didn't help. Plate kept roaming around in my mouth. I suggested implants to secure them but Dr. said too expensive. After 1-1/2 years, I finally gave up..went to another dentist, got permanent dentures implanted with no plastic across the roof of my mouth. I can finally eat normal food! SO sorry I let Abby Dental talk me into this fiasco in the first place.
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ID
#1074188 Review #1074188 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Abbey Dental Dentures
Cons
  • Denture poor quality and never fit properly
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution
Here is the recent emails to Abbey to fix the incorrect work they admitted doing but never actually fixing what we went to the dentists at Abbey Dental originally for! I called as well as wrote you today that my wife is still in pain and needs help to get her to...
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ID
#1044760 Review #1044760 is a subjective opinion of poster.
Service
Abbey Dental Dental Service
Reason of review
Poor customer service
This is a waring for you. I went to Abbey Dental to get a free consultation for dentures, Anna G. was the agent in the finance Dept. She said that it would be better to have studs put in my lower jaw to hold the bottom plate. I needed an MRI first, so we went out,...
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4 comments
#1500332

They are pulling the same with me. Opened three credit accounts without permission.

Kept giving me different quotes, then would not give me anything in writing. Stay far away, I wonder how many seniors they have screwed

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ID
#1035896 Review #1035896 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Abbey Dental Dentures
Reason of review
dishonest sales staff
Loss
$1590
Preferred solution
Full refund

Short Review on April 17, 2017

Call for appointment told them my insurance they said they accepting it . After driving 18 miles and waiting for an hour i been told they don't accepting my insurance. What a waste of time.
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ID
#1035378 Review #1035378 is a subjective opinion of poster.
Reason of review
Poor customer service

Abbey Dental Dental Service Review

Ok... ms. Krystall, you know the buxom model singing their goofy song. A los vegas model. Now i want a happy ending more so than dental work !! Oh wait i'm still in pain... forget the happy ending , i'm still in pain. The pricing is misleading. I'm not trying to buy a car, so why r we negitiating as though i was. But wait... do i get to c ms. Krystall ?
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ID
#1019250 Review #1019250 is a subjective opinion of poster.
Service
Abbey Dental Dental Service
Reason of review
Pricing issue

Abbey Dental Customer Care Review

This is the worst place to come to get Dental work done. They are never on time and it is truly a waste of energy to even drive there unless you are desperate. When you get there prepare to wait at least 3 hours and you better hope they have a solution for you.
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ID
#1003635 Review #1003635 is a subjective opinion of poster.
Service
Abbey Dental Customer Care
Reason of review
Poor customer service

Abbey Dental Dental Service Review

Abbey Dental is the worst Dental I have ever seen in my life and never like to back again
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ID
#979726 Review #979726 is a subjective opinion of poster.
Service
Abbey Dental Dental Service
Reason of review
Poor customer service
Called a day ahead for an appointment, got in at 7am for ex-rays and an exam. Just wanted a simple tooth extraction, was told it starts at $85. it ended up costing me $195.00 for a lower front tooth that was already loose. They came back with a payment plan for...
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1 comment
#1260778

The worst dental I have ever seen in my life

ID
#969172 Review #969172 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Tooth Extraction
Reason of review
Not Happy about them applying me for credit when I didn't ask for it or give them authorization to do so.
Preferred solution
Let the company propose a solution

Abbey Dental is a Joke.

After receiving phone call reminders 3 times for my free consultation, I arrived on scheduled time. The 1st thing handed to me were forms confirming my credit card information, driver's license, dental insurance, and a waiver from Abby dental indicating that they had no liability other than a reimbursement of charges not damages. ABBEY DENTAL IS A JOKE. Save your time and your money and go elsewhere. Their only interest is your wallet, not medical practice or service. Very, very disappointed with their unprofessional behavior. They are just a McDonald's happy meal dental practice doing it on volume, not quality.
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1 comment
#1297398

Omg...i drug my Sister all the way from pahrump on promises of a great outcome..WE ARE HERE AT ABBEY DENTAL RIGHT NOW!! I pray all is as i was promised

ID
#953279 Review #953279 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Poor customer service

Abbey Dental - Dentistry Doctor Review from Los Angeles, California

I showed up to my appointment today for an extraction on a loose tooth that has been a pain for me. The dentist Greenwood refused to extract the tooth due to me not wanting the tooth behind it taken out also. Treated me like if i didnt know english. His assistant sent me to the front lobby to fill out more paperwork and the receptionist ask me when is a best time to reschedule my appointment?? Wtf i came to get a simple tooth pulled out today and they couldnt do that what makes you think i'll be back. Such a waste of time. Please anyone reading this dont waste your time here like myself. This place is a joke!
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ID
#951172 Review #951172 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Abbey Dental Dentistry Doctor
Reason of review
Poor customer service

Abbey Dental - Dental Service Review from Mountain Pass, California

For all of those here in the #LasVegasarea...let's talk about Abbey Dental. I have seen and heard all the commercials on getting your dental work done with payment with just a signature. Well let me just say this is false advertisement. I went in this very morning and learned that: 1. They do not file insurance. You pay for the work and you Bill your insurance and if your insurance approves the work you will get a check in 30 to 45 days after #AbbeyDental completes the work. 2. They offer that you can make payment with no credit check and just a signature is all you need. False. They ran my credit twice (which if you didn't know rings your credit). Then when I ask them why they did this when the commercial states that they do not, they stated that the commercial was wrong and misleading and they were going to change it because a lot of people had the same question. Keeping in mind that I just heard the commercial yesterday. 3. They acted like there was no issue with the fact that they are lying to people. They were ok with the fact the people in need of dental work are coming to them with dreams of having a beautiful smile and then walking away no better off...actually feeling worse because they were lied to about being able to get the work they needed done with "just a signature". Rant Over.
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ID
#949189 Review #949189 is a subjective opinion of poster.
Location
Mountain Pass, California
Service
Abbey Dental Dental Service
Reason of review
Not as described/ advertised
New Reviewer

Abbey Dental - Customer Care Review from San Jose, California

My first appointment I left after an hour and a half past my appointment my second someone wanted my money for x-rays and an exam when I already have dental insurance that covers x-rays. They want me to pay and get reimbursed what a joke. That's why I gave insurance. So I will not be back to Abbey dental. Their commercial what a joke no money down how bout a payment plan. How bout you bill my insurance like you are supposed too. Marianne
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ID
#931612 Review #931612 is a subjective opinion of poster.
Location
San Jose, California
Service
Abbey Dental Customer Care
Reason of review
Problems with payment
I had 8:00 o'clock appointment 1st thing they need is your money. After that they took some xrays. Then some old doctor comes in who doesn't introduce himself and renders a verdict on your teeth. He leaves and now your back with Stacy Strottern the treatment manager...
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ID
#930773 Review #930773 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Customer Care
Reason of review
Poor customer service

Permanent Mistake by Abbey Dental Dentist

Dr. Earl removed a tooth that was broken and he had to insert a temporary bridge between two good teeth where the tooth was removed. What he did was put an oversized temporary eyetooth deep into my gum area and now I look like I have a oversized tooth coming down from my gum area. I spoke to him and he was immediately defensive, that he has been a dentist for 40 years and that is the way my tooth was. I told him I know what my mouth looks like and my tooth never went way up into my gum area. It looks awful!! Well, if he's been doing this for 40 years ,he needs to think seriously of retiring because he NOT A GOOD DENTIST! Now I have to live with this oddity in my mouth. The damage is done. All I could do is request a different dentist to complete the bridge. Nothing can be done to the gum area unless I wanted "surgery", of which I would have to pay because they are claiming no fault (of course...). Once they are done with my permanent tooth, I will be sure to let EVERYONE know NEVER to go to Abbey Dental. The best dentists there have left Abbey Dental practice and then you're left with dentists like Dr. Earl.
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ID
#927741 Review #927741 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Abbey Dental Dental Bridges
Reason of review
Damaged or defective